The Tutor/Consultant has not filled all the stages of the profile i.e. the account section and the availability section. 

In the account section, the Tutor/Consultant is required to fill in all the details related to personal information, Languages spoken, Experience, prices for various subjects to teach and skills. If any section is pending, the profile will not be visible on the frontend.

For more information you may follow this article: https://support.fatbit.com/en_US/yocoach-tutor-user-manual-version-2-3/account-settings