When does the Tutor/Consultant receive the payment?

As per the default functionality of the system, the tutor will receive the payment in their virtual wallet after the successful completion of the class which means no issue is reported against the same.


The system will check the time duration set by the admin under the Admin settings  > General settings > Options > Report/escalate Issue. 

For example, if the time duration for Report/escalated issue is set as 12 hours. The learner will be able to report the issue within 12 hours after the lesson is delivered. In cases where no issue is reported by the learner in the defined time duration. The system will automatically transfer the session amount to the tutor’s wallet after 12 hours