Shop

The first thing a seller needs to do is to set up a shop for adding products on the website. Information added here is displayed on every page of your website.

Manage Shop

In this module, the seller needs to add all the details required to set up their shop on the website. The seller can also visit this module later to change/update any details. 

The following tabs are displayed in the ‘Manage Shop’ module - 

  • General 
  • Language Data 
  • Return Address
  • Pickup Address 
  • Media
  • Collections
  • Social Platforms
  • Stripe Connect (Will be displayed only if the admin has enabled ‘Stripe Connect’)


General 

The basic details required for creating a shop are to be filled by the seller in this tab. The information fields are as follows: 

  • Identifier*: A unique identifier key that represents every individual seller. The seller must choose its ‘Identifier’ as its representative to the system. It can also be known as a unique identity assigned to the seller. 
  • Shop SEO Friendly URL*: The URL that can be used for SEO purposes. This URL will be beneficial in improving the SEO level of the shop. The seller can also use this URL to directly open their shop page. 
  • Phone: The phone number to be linked with their shop. 
  • Country*: The country in which their shop is located. 
  • State*: The state in which the shop is located. 
  • Postal Code: The postal code for their shop address. 
  • Display Status: The seller can define the current status of their shop. Selecting ‘On’ will display their shop at the front-end and selecting ‘Off’ will restrict their shop from being displayed at the front-end. 
  • Order Return Age{sale(in Days)}: The time limit (in terms of number of days) within which the buyers can place a return request once their order has been delivered to them at their destination address. 
  • Order Cancellation Age{sale(in Days)}: The time limit (in terms of number of days) within which buyers can place an order cancellation request after placing the orders.
    NB: Sellers can also set a different return and cancellation age on an individual product when adding it into their shop through the ‘Add New Product’ button.
  • Display Time Slots After Order [Hours]: Enter the amount of gap (in hours) to be maintained in between the time of a pickup order placed by a customer and the first pickup slot available. In other words, the customer will be able to see the first pickup slot for their pickup order, after the gap of number of hours mentioned in this input field. 
  • Fulfillment Method:The seller can set a standard order fulfillment method for delivering the orders of products to be shipped by them. The options provided in the drop-down are - 
    1. Ship and Pickup
    2. Pickup Only
    3. Ship Only 
      Please note that the seller will view the ‘Ship Only’ option in case there is no pickup address added. In other words, to avail for pickup options, the seller must add at least one pickup address. Pickup addresses can be added in the ‘Pickup Address’ tab. A newly registered seller can return back to this setting after adding the pickup address. 
  • Enable Late Charges With Rental Orders: Enable or disable late fee charges applied to all your rental orders.
  • Government Information On Invoices: Based upon the settings enabled by the system admin, sellers’ can add their information on invoices.
  • Enable Free Shipping (Order Price): Click on the checkbox provided to enable free shipping if the order exceeds a certain threshold value. 
    • Free Shipping Available On Amount Above: Set the order amount that decides the applicability of free shipping. Please note this field will be greyed out or show inactive when the ‘Free Shipping’ checkbox is disabled.

If the admin has enabled the respective settings, a map will be displayed below the form which will mark the location of the seller as per the address details entered in the above fields. The seller can pin the exact location on the map to provide accurate address details. 

Once all the details are filled, please click on the ‘Save Changes’ button and you will be redirected to the next tab. 


Language Data

The seller can select the preferred language from the ‘Language’ drop-down. The name of shop to be displayed at the front-end must be entered in the ‘Shop Name*’ input field. All the remaining text fields are provided for the seller to add shop related data. This data is displayed on the ‘Shop Details’ page at the front-end and helps customers know the terms and conditions. Sellers can edit/manage this information in future from this tab itself. 


The following information needs to be entered: 

  • Language: The system allows users to add separate content for different languages. So, please choose the language type for which the information is being added.
  • Shop Name*: Enter the name of the shop. This name will appear at the front end representing their shop. 
  • Address Line 1* and 2*: Enter the complete business address. 
  • Shop City: Enter the city in which the shop is located. 
  • Contact Person: Enter the name of the contact person. 
  • Description: Enter a brief description about their shop.
  • Payment Policy: Enter the payment policy that will be displayed on the shop detail page at the front-end. 
  • Delivery Policy: Enter the delivery policy that will be displayed on the shop detail page at the front-end. 
  • Refund Policy: Enter the refund policy that will be displayed on the shop detail page at the front-end. 
  • Additional Information: Any other important information that the seller wants to share with their customers can be added in this input field. 
  • Seller Information: The information related to the respective seller can be added in this input field.

There is also a checkbox ‘Update Other Languages Data’ in place to update other language data directly unlike manually updating. Enable the checkbox and data will be updated in other enabled languages. Once information has been added, click on the ‘Save Changes’ button and a next tab will be displayed to you. 


Return Address

Sellers can add a return address from this tab. The return address is displayed to customers when they request order returns. Adding the return address for the shop is mandatory. It has two sub-tabs. 

  • General:This tab requires the seller to add following information:
    • Country*: Select the country to which the order/product is to be returned from the drop-down list. 
    • State*: Select the state to which the order/product is to be returned. 
    • Postalcode: Enter the postal code to provide appropriate regional location.
    • Phone: Enter phone number that can be added along with the address. 
      Once the seller has filled in the required fields, the seller can move on to the next step by clicking on the ‘Save Changes’ button. 
  • Language Data: Return address sub-tab has ‘Language Data’ input-field for the following information to be entered:
    • Language*: The system allows users to add separate content for different languages. So, please choose the language type for which the information is being added.
    • Name*: Enter the name of the receiving party. 
    • City*: Enter the Name of the city.
    • Address1* & Address2: Enter the detailed address on which the return order is to be delivered. 
    • Update other languages data: Click on the provided checkbox to update data directly into all languages currently enabled. 

Once all the details have been filled, the seller must click on ‘Save Changes’. 


Pickup Address 

The seller needs to add at least one pickup address to avail this functionality. In other words, if no pickup address has been added in the system, the seller will not be able to opt for pickup. In other words, ‘Pickup’ or ‘Ship & Pickup' options will also not be displayed in the ‘Fulfilment Method’ drop-down list provided in the ‘General’ tab if no pickup address has been added. 

To add a pickup address, the seller needs to click on the ‘Add Address’ button which will open the ‘Shop Pickup Addresses’ Form 

Here the following information needs to be added:

  • Address Label: Enter the address label. 
  • Name*: Enter the name of the shop or shop owner whose pickup address is being added. 
  • Address Line1* & Address Line2: Enter the complete address. 
  • Country*: Select the country. 
  • State*: Select the state. 
  • City*: Select the city. 
  • Postal Code*: Enter the postal code. 
  • Phone*: Enter the phone number of the individual whose address is being added. 
  • Slot Timings: Time slots define what day and time order will be picked up for delivery. There are separate tabs provided both for ‘Individuals Days’ and ‘All Days’ to help you define slot timings.

Once information has been added, click on the ‘Save Changes’ button to view the next segment of form. 


Media

This tab allows the seller to upload a logo, background image and top banner for the shop. 

Under ‘Banner Setup’ the seller must provide the required information: 

  • Language: The system allows users to add separate media files for different languages. So, please choose the language type for which the information is being added. 
  • Display For: Select any one from the ‘Desktop’, ‘Ipad’, or ‘Mobile’ options provided in the drop-down list. This allows the seller to add separate banner images of different resolutions for Desktop, iPad and Mobile devices to avoid image distortion. 
  • Upload: Upload the image to be displayed as a banner. 

There is a thumbnail in place to give a quick snapshot of images uploaded as banners. Whenever required, an existing image can be replaced with new ones by clicking on the ‘Remove’ button 

Under ‘Logo Setup’ section, the seller is prompted to enter following information: 

  • Language: The system allows users to add separate media files for different languages. So, please choose the language type for which the information is being added.
  • Ratio: Select the ratio which will also change the ‘Preferred Dimensions’ for the image being uploaded by the seller. 
  • Upload: Upload the image to be displayed as a logo. 


Collections

Sellers can create collections and add products to them. 

NB: The seller will not be able to add any collections if they have not added any products yet. There is a ‘Link’ sub-tab provided here, in which the seller needs to link their products to the newly created collection. If a new seller is just beginning to create a shop, they will have no product to add or link with this collection. So, the seller can skip this tab and add collections once they have added products in their shop. 

To add a new collection, the seller is required to click on the ‘Add Collection’ button.

When the seller clicks on the ‘Add Collection’ button, a ‘Shop Collections’ form will be displayed where the following information needs to be added under the separate tabs:

  • Basic tab:This tab has following information to be added: 
    • Identifier*: Enter the unique identifier for the new collection being added. 
    • SEO Friendly URL*: Enter the SEO URL for the respective new collection. This URL can be used to improve the SEO ranking for the added collection. 
    • Status: Select the current status of this new collection.
      The seller must click on ‘Save Changes’ once the input fields have been filled. The newly added collection will be displayed in the list. Sellers can proceed further to add collection names, links and media.
  • Language Data tab:This tab has the following information to be added: 
    • Language*: The system allows users to add separate content for different languages. So, please choose the language type for which the information is being added. 
    • Collection Name*: Enter a unique name for the new collection being added.
      The ‘Update Other Language Data’ option is provided at the end to update data in other enabled languages. When information has been added, don’t forget to click on the ‘Save Changes’.
  • Link: Seller can link products to the collection via the link sub-tab. The links of all the products that the seller wants to add in this collection can be added in this sub-tab. 
    With the enabled auto-complete input list, the seller can quickly add the products easily. All the linked products are displayed in a listed manner, click on the remove icon  to delink .
  • Media: Seller can display an image corresponding to the respective collection from this sub-tab. 

A ‘Back to Collections’ button is provided on the top-right corner of this page clicking on which the seller will be redirected to the ‘Shop Collections’ listing detailed page. 


A list of all the collections added by the seller can be viewed. Here the following manual actions can be performed: 

  • Check-box: Check-boxes can be selected to choose multiple options from the list. Three action buttons will appear on the right corner of the listing. Clicking on the ‘Activate’ will activate the status of selected collections. Clicking on ‘Deactivate’ will deactivate the status of selected collections. Clicking on ‘Delete’ will delete the selected collections. 
  • Status : This toggle switch helps the seller to activate or deactivate the respective collection. The social platform is active when the toggle switch is green  and inactive when it is grey.
  • Edit : Seller can make changes in previously added collections. Clicking on this icon seller will redirect to the ‘Basic’ sub-tab of the collection form. Once the seller has made the required changes, they can click on ‘Save Changes’ to update changes successfully. 
  • Delete : Clicking on this icon will delete the respective collection from the Shop Collections list. 


Social Platforms 

Adding social media platforms to shops help sellers’ convert the best of their customers. There are several popular social media platforms through which the users connect online. These social platforms can be linked by the seller to their shop for promoting their products. The social platforms are displayed at the front-end on the store’s home page in the ‘Follow Us’ section. For all the added platforms, a list will be created and displayed in the listing. To create a list, follow the steps below:

  • Add Social Platform: Sellers’ can add a new social platform to be displayed on their shop. Clicking on ‘Add Social Platform’ button will redirect seller to a form that includes two sub-tabs:
    • General:On this tab, the following information is displayed: 
      • Identifier: Enter a unique identifier for the new social platform being added.
      • URL: The seller must enter the URL for the respective new social platform. This URL can be used to improve the SEO ranking for the added collection. 
      • Icon Type from Css: This drop-down list includes a few, very popularly used social platforms that are Facebook, Twitter, Google, Youtube, Pinterest and Instagram. Any icon chosen by the seller will be displayed beside this social platform at the front-end.
      • Status: Select current status of this social platform.
        Once the information is added, click on the ‘Save Changes’ button to view the next segment of form.
    • Language Data:The following information needs to be added:
      • Language*: The system allows users to add separate content for different languages. So, please choose the language type for which the information is being added.
      • Collection Name*: Enter a unique name for the new social platform being added.

The option ‘Update Other Languages Data’ is provided to update data in other enabled languages. When information has been added, don’t forget to click on the ‘Save Changes’. 

On clicking the ‘Back to Social Platforms’ button, the seller will be redirected to the ‘Social Platforms’ page. And the platform that you just added will be added to the list. For all the listed platform, there is a provision to perform the following manual actions:

  • Status : With the help of toggle switch, ‘Activate’ or ‘Deactivate’ the added platform. The social platform is active when the toggle switch is green .
  • Edit : If the seller wants to make any kind of changes in the previously added social platform, the seller can click on the edit icon. This will redirect the seller to the ‘General’ sub-tab of social platforms setup form. The seller must click on the ‘Save Changes’ button to update the changes successfully.
  • Delete : Clicking this icon will delete the respective social platform from this list.


Shop Rental Agreement

This Section will enable the seller to add generalized rental agreement for their shop. This agreement will be displayed at the checkout for the customers to review and accept. Rental agreements will be governed by This agreement.